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Terms & Conditions

1. This website is owned and operated by Saffron Organic. If you need to get in contact with us, or have any questions, comments or feedback please use the feedback form on the Contact Us page, or use the details below.

Saffron Organic
14 South Road
Saffron Walden
Essex CB11 3DH

info@saffronorganic.co.uk

07985 577815

2. We have done all that we can to ensure that the information on our website is up to date and as accurate as possible, but we do not guarantee that it is. If you have any questions about the information on our website please do not hesitate to contact us.

3. We take your privacy very seriously and do not disclose, sell or pass on any of your details to third parties other than to fulfil the delivery of your order.

4. You must not copy the names, logos, trademarks, images, illustrations, designs, icons, photographs and written content on the Site. If you would like images or information please get in touch.

5. By placing an order on our website you are agreeing to our terms and conditions. If you find that, after placing an order you have made a mistake and cannot change it in the Shopping Bag section, please get in contact and we will make the change for you.

6. Once you receive confirmation of your order, this is to indicate that we have received your order. It does not indicate that a contract exists between us. This term protects us in the case that a mistake has been made in pricing or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you to ensure that the price is acceptable.

7. We process all our orders as quickly as possible and take all reasonable steps to deliver within the guidelines on our website. However we cannot be held liable for any delays outside our control including, but not limited to, payment authorisation or delays caused by the courier.

8. Please see our Returns page for full information on our returns policy. If you would like to cancel an order please do so by email or phone within 7 days of purchase.

If returning an item please send back the un-opened, unused goods in their original packaging and condition to the address detailed in our returns policy. Please note we cannot give refunds or exchanges for used or opened items.

9. We reserve the right to change our terms and conditions in the future and will post them here if we do.

These terms do not affect your legal rights. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.